Direct channels with the team

We prefer concrete conversations about process automation and training plans. Write to us or call us and we'll coordinate a review of your case without any hassle.

Support channels and response times

How to contact the support team

Email · Response within 24 hours

Written technical inquiry

Write to info@mirabellinfra.com with the details of your question about automation or job skills. The technical team responds within one business day with concrete steps to resolve the issue.

Phone · Business hours

Direct phone assistance

Call +54 9 11 7650 3355 Monday through Friday from 9 a.m. to 6 p.m. We handle questions about training programs, tool implementation, and billing or access to materials.

In-person visit · By appointment

Meeting at our offices

If you prefer to talk in person, we can schedule an appointment at 4346 Serapio Ovejero, Córdoba. Visits are arranged by email or phone and last a maximum of 45 minutes.

Standard SLA · 2 business days

Resolution commitment

For questions about course content or platform access, the maximum resolution time is two business days. Critical infrastructure issues are prioritized with an initial response within 4 hours.

Knowledge base · Free access

Documentation and practical guides

Before writing to us, check the frequently asked questions section. There you will find answers about program requirements, certifications, and recommendations for choosing the right training.

Internal referral · Coordinated response

Inquiries that require another team

If your question involves instructional design or corporate partnerships, the support team forwards the case internally and we confirm the responsible contact within less than 48 hours.

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